If something about Roof Replacement The Woodlands TX, or a referral we made in The Woodlands, TX or a nearby town, left you unhappy, please tell us. Here is how to raise it.
Prefer to talk? Call now(281) 555-0165How to reach us. Call (281) 555-0165 or use the contact page. Give us your name, the property address, the roofer's business name if a roofer is involved, and a short account of what happened.
What happens next. We review every complaint and may get in touch for more detail. If the complaint is about a roofer we referred, we may share it with that roofer and may stop referring homeowners to them. We keep a record of each complaint we receive.
Limits on what we can do. We aren't a party to your contract with a roofer, so we can't order a refund, change the scope of the work or decide a dispute between you and the roofer. We also can't act on your insurance claim.
Where else to go. A roofer's offer to pay, waive or rebate your insurance deductible is illegal under Texas law. Report it to the Texas Attorney General's consumer protection line at 800-621-0508. For a dispute about the work itself, you may also want to speak with your insurer or an attorney.